Updated 24 July 2026

Questions and answers

Clear answers to taxi industry questions — about the taxi law change, the exams and A+ trainings. We always separate what applies now from what applies from 1 September or 1 November 2026.

Taxi law 2026

The law change

What changes on 1 September 2026?+

From 1 September 2026 the taxi entrepreneur training and exam are reformed. The entrepreneur exam will be organised by Traficom’s service provider, not by training organisations. Taking the exam requires completing the new-system 21-hour entrepreneur training. If you complete the training and exam under the current system, both must be completed by 31 August 2026.

What changes on 1 November 2026?+

From 1 November 2026, new taxi drivers must complete the 21-hour basic training before the taxi driver exam. The refresher obligation also begins: according to Traficom, a 7-hour refresher training must be completed when renewing a taxi driver licence between 1 November 2026 and 31 August 2034. The transition period ends on 31 August 2034.

Do I need the 21-hour basic training?+

The basic training applies to new drivers entering the field: from 1 November 2026 it is a requirement for taking the taxi driver exam. If you already hold a taxi driver licence, the 21-hour basic training does not apply to you.

Do I need the 7-hour refresher training?+

According to Traficom, a 7-hour refresher training must be completed when renewing a taxi driver licence between 1 November 2026 and 31 August 2034. There is no exam — attending the training is enough. The transition period ends on 31 August 2034.

My taxi driver licence expires in 2028 — what do I need to do?+

2028 falls within the transition period: according to Traficom, a 7-hour refresher training must be completed when renewing a taxi driver licence between 1 November 2026 and 31 August 2034. Be prepared to complete the refresher training before renewing your licence.

What changes for future taxi entrepreneurs?+

Until 31 Aug 2026You can complete the entrepreneur training and exam under the current system at A+ — both must be completed by 31 August 2026.

From 1 Sept 2026Taking the exam requires the new-system 21-hour entrepreneur training, and the exam is organised by Traficom’s service provider — not by a training organisation.

What if I complete the entrepreneur training before 1 September 2026, but not the exam?+

Training completed under the current system does not qualify you for the new-system exam. From 1 September 2026, taking the entrepreneur exam requires the new-system 21-hour entrepreneur training. That is why both the training and the exam must be completed by 31 August 2026 if you take them under the current system.

In practice, A+ has scheduled the August courses so that the exam can always be completed before the deadline. You can see the dates of the last course in the course calendar.

Why is the taxi law changing?+

The aim of the reform is to improve the safety and quality of taxi services, harmonise drivers’ skills and combat the grey economy — which is why training becomes mandatory. Previously, driver training was not mandatory. The entrepreneur training and exam are also being reformed.

Exams

The taxi driver exam and the entrepreneur exam

Can I take the taxi driver exam in English?+

No. The taxi driver exam can only be taken in Finnish or Swedish. A+ supports your preparation in English and teaches the Finnish exam vocabulary as part of the course.

Can I use a dictionary or an interpreter in the exam?+

No. Under the new regulation (in force from 1 September 2026), no dictionary or interpreter may be used in the exam. It is therefore worth making sure you know the Finnish exam vocabulary before the exam.

How does the taxi driver exam change?+

NowAccording to Traficom, the current exam has 50 multiple-choice questions and lasts a maximum of 45 minutes. The exam is taken at an Ajovarma service point, and the exam fee is €138.

From 1 Sept 2026Under the new regulation the exam has 60 questions from five subject areas. Passing requires 45 correct answers plus a minimum number of correct answers in each subject area. The exam lasts 45 minutes.

From 1 Nov 2026Taking the exam requires the 21-hour basic training.

How does the taxi entrepreneur exam change on 1 September 2026?+

Until 31 Aug 2026The exam is organised by the training organisation — at A+ it is included in the course package, and for those trained elsewhere it costs €163.15.

From 1 Sept 2026The exam is organised by Traficom’s service provider. Under the new regulation the exam has 50 questions from six subject areas, passing requires 38 correct answers, and it lasts 120 minutes. In addition to multiple-choice questions, the exam may include case tasks.

What happens if I fail the exam?+

Under the new regulation (in force from 1 September 2026), the same rule applies to both the taxi driver exam and the entrepreneur exam: a failed exam can be retaken at the earliest on the next weekday. The exams are assessed by subject area — if the number of correct answers falls below the required minimum in any single subject area, the whole exam is failed.

Where are the exams taken?+

The taxi driver exam is taken at an Ajovarma service point. The current-system entrepreneur exam is taken at A+ (Käenkuja 4 A 2, Helsinki) — from 1 September 2026 the entrepreneur exam is organised by Traficom’s service provider.

Training at A+

Practical questions

What language are the training and materials in?+

The training and materials are in Finnish, and the exam is taken in Finnish or Swedish. A+ Taxi offers English support when needed and teaches the Finnish exam vocabulary as part of the course.

Can I get support in English?+

Yes — English support is available when needed before, during and after the training. You can also ask us anything on WhatsApp in English: +358 50 439 5392.

Can I attend the training remotely?+

Yes — courses are held online or in person in Helsinki. For remote participation you need a computer or tablet (not a phone), a good internet connection, a microphone and a camera. The camera must be on for the whole training — this is how we verify participation.

How can I pay?+

You can pay by card, invoice or Klarna — with Klarna also in instalments. See the details in the payment and cancellation terms.

Can I cancel my registration?+

The cancellation terms depend on when you cancel and whether the training has already started. See the exact terms in the payment and cancellation terms.

Who teaches at A+?+

The trainer is Thomas Alemayhu — driving instructor, taxi industry trainer and the Traficom-confirmed person responsible for training. Thomas moved to Finland himself and knows the challenges foreign students face first-hand. Read Thomas’s story →

How do I know which training I need?

Answer a few questions — the course finder tells you which training applies to you and when.

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