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For new taxi drivers

Taxi driver basic training, 21 hours

From 1 November 2026, you can take the taxi driver exam only after a 21-hour basic training. The course prepares you for professional taxi work — no previous experience is required. A clear route into the profession, also when Finnish is not your first language: we also teach the Finnish vocabulary you need in the exam.

Traficom-approved training programme
21 hcourse duration
1 Nov 2026training becomes mandatory
ApprovedTraficom-confirmed programme
From training to permit

How to become a taxi driver from 1 November 2026

Three steps. A+ delivers the first and prepares you for the second.

1
Basic training 21 h at A+

You attend the whole course and do the learning tasks. A+ reports the approved completion to the transport register.

2
Taxi driver exam at Ajovarma

60 questions from five topic areas, 45 minutes, in Finnish or Swedish without a dictionary or interpreter. Passing requires 45 correct answers and a minimum in every topic area. The exam fee is paid to Ajovarma.

3
Permit application

Category B licence held for at least one year, group 2 medical fitness, background check and a medical statement. The application is submitted at Ajovarma; Traficom issues the permit for five years.

Sources: Traficom — Taxi driver permit and Traficom's regulation on taxi exams (TRAFICOM/697114), checked 11 Oct 2026. Taking the exam before 1 November 2026? Then the training is not yet required — see the driver permit page.

Next course dates

When does the next basic training start?

The course is 21 hours, typically three training days. Registration and payment are handled in the Webauto service once a course is open.

Tue 3 – Thu 5 Nov 2026, 15:00–23:00 (three evenings) · exam practice material included (in Finnish)live online (Zoom) · online · Registration closes 2 Nov 2026
Ask about this course →
Ask about the course on WhatsApp

Registration opens in Webauto once the next course dates are confirmed. You can also contact us — we will tell you the dates as soon as they are set.

How it works

From registration to the exam

1

Register

Choose a course and register in Webauto. You receive a confirmation and instructions by email.

2

Attend 21 hours

In the classroom in Helsinki or live online from home. Your identity is verified, and every hour includes a task with immediate feedback.

3

We report it

An approved completion requires attending the whole course and doing the tasks. A+ reports your completion to the transport register.

4

Book the exam and apply

You book the taxi driver exam at Ajovarma and submit the permit application. Requirements, costs and steps →

What the course covers

Five topic areas — the same as in the exam

The content follows the training programme confirmed by Traficom. Teaching proceeds through real taxi work situations, and the professional vocabulary is taught systematically — the same vocabulary you need in the exam.

01Assisting passengers and ensuring their safety
Interaction with different customers, recognising the need for help before pick-up, on meeting and at the destination, assisting while respecting the customer's autonomy and privacy.
02Special needs of different passenger groups
Mobility, visual and hearing impairments, memory disorders, children and older people; guide and assistance dogs; what you change in your own actions.
03Customer service situations in taxi services
The service experience from booking to the end of the ride, meeting a dissatisfied customer, respecting the customer in concrete actions.
04Rights and obligations of the driver
The driver as the face of the company, employed versus self-employed status (working time, holidays, insurance, pension), occupational safety and threatening situations, responsibility for the customer's safety, lost property and the duty to help.
05Factors affecting transport and traffic safety
Smooth driving as the passenger experiences it, fitness to drive and alertness, speed and weather, emergency first aid and acting at an accident scene.
Delivery formats

Classroom, live online or e-learning — what is permitted and what is available

We keep three things apart: what the Traficom-approved programme permits, what the law requires, and what A+ Taxi currently runs.

The approved programme permits

Classroom, live online and partly e-learning

Topic areas 1–4 may also be delivered as e-learning, at most 7 hours. Topic area 5 (emergency first aid and acting in an accident) is always delivered in the classroom or live online with the trainer.

The law requires

Supervised participation

Identity is verified, participation is monitored and every lesson includes a task with immediate feedback. The full 21 hours must be attended.

A+ runs today

Classroom in Helsinki and live online

For the live online course you need a computer or tablet, a good connection, a microphone and a camera that stays on for the whole course. A self-paced e-learning part is not yet available.

Thomas Alemayhu, trainer
Thomas Alemayhu
Trainer · driving instructor and taxi industry trainer

”I help you get started clearly — also when Finnish is not your first language. You learn the terms and situations you need through practice.”

FAQ

Questions about the basic training

Is the exam included in the course?+

No. The taxi driver exam is organised by Ajovarma, and you book and pay for it separately. The course prepares you for it: the topic areas are the same, and we teach the Finnish exam vocabulary.

Can I take the exam in English?+

No. The exam is taken in Finnish or Swedish, and no dictionary or interpreter is allowed. That is why the exam vocabulary is a fixed part of our course.

What if I take the exam before 1 November 2026?+

Before 1 November 2026 you can take the exam without training, but according to Traficom an exam passed without training between 1 Sep and 31 Oct 2026 is valid only until 31 October 2026. The permit must therefore be applied for within the same window. See the driver permit page →

Do I need previous taxi experience?+

No. The course is designed for people entering the profession, and new topics are taught from the basics.

Can I attend online?+

Yes, A+ runs the course as live online training and as classroom training in Helsinki. The format is confirmed with the course dates. For online attendance you need a computer or tablet, a microphone and a camera.

Will I need the refresher training later when I renew my permit?+

According to Traficom, the refresher training is not required at renewal if you have completed the statutory 21-hour training after 1 September 2026.

What does the course cost?+

The price will be published on this page shortly. Ask for the price on WhatsApp or by email. The exam, the permit application and the medical statement are paid separately to Ajovarma and the clinic — see the total costs.

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