Home / Courses / Refresher training
For permit renewals

Taxi driver refresher training, 7 hours

If you renew your taxi driver permit (taksinkuljettajan ajolupa) between 1 November 2026 and 31 August 2034, you generally need to complete the 7-hour continuing training before renewal. You can apply to renew your permit up to six months before your current permit expires. Exception: if you completed the statutory 21-hour basic training after 1 September 2026, the refresher training is not required. The course does not teach you from scratch — it deepens what you already know: assisting passengers, demanding service situations, your own obligations and safe driving.

Traficom-approved training programme
7 hcourse duration
No examattendance completes it
ApprovedTraficom-confirmed programme
Who and when

Does the refresher training apply to you?

The requirement comes from the Act on Transport Services and Traficom's guidance. Three situations:

Yes
You renew your permit between 1 Nov 2026 and 31 Aug 2034

If you renew your taxi driver permit in this period, you generally need to complete the 7-hour continuing training before renewal. You can apply to renew up to six months before your current permit expires — what counts is when you renew, not the expiry date.

No
You renew before 1 Nov 2026

No refresher training is required for this renewal. At your next renewal the training is required only if that renewal falls within the transition period 1 Nov 2026 – 31 Aug 2034.

No
You completed the 21 h basic training after 1 Sep 2026

According to Traficom, refresher training is not required if you have completed the statutory 21-hour taxi driver training after 1 September 2026.

Source: Traficom — Taxi driver permit (checked 11 Oct 2026). See also our guide renewing your permit step by step.

Next course dates

When can you take the course?

The course takes one day. Registration and payment are handled in the Webauto service once a course is open.

Mon 2 Nov 2026, 15:00–23:00live online (Zoom) · online · Registration closes 1 Nov 2026
Ask about this course →
Fri 6 Nov 2026, 09:00–17:00live online (Zoom) · online · Registration closes 5 Nov 2026
Ask about this course →
Ask about the course on WhatsApp

Registration opens in Webauto once the next course dates are confirmed. You can also contact us — we will tell you the dates as soon as they are set.

How it works

From registration to the register entry

1

Register

Choose a course date and register in Webauto. You receive a confirmation and instructions by email.

2

Attend 7 hours

In the classroom in Helsinki or live online from home. Your identity is verified, and every hour includes a short task with immediate feedback.

3

We report it

An approved completion requires attending the full 7 hours and doing the tasks. A+ reports your completion to the transport register. A certificate is available free of charge on request.

4

You renew your permit

You apply for the renewal yourself at Traficom's service provider (Ajovarma) with a medical statement. Read how the renewal works →

What the course covers

Five topic areas — all from familiar work situations

The content follows the training programme confirmed by Traficom. Every topic starts from real taxi work situations, and you learn to recognise what you in particular should do differently.

01Assisting passengers and ensuring their safety
You recognise when a customer needs help even when they do not ask, and assist in a way that preserves their autonomy and privacy.
02Special needs of different passenger groups
You understand how mobility, visual, hearing and memory impairments affect a taxi journey, and adapt your own actions accordingly.
03Customer service situations in taxi services
You handle the critical moments of a ride — first contact, talking about the price, deviations, the end of the ride — and dissatisfied customers.
04Rights and obligations of the driver
You know what employed and self-employed driver status means (working time, holidays, insurance, pension), how to act in a threatening situation and when the customer's safety is your responsibility.
05Factors affecting transport and traffic safety
You use your driving style consciously as a tool for the passenger's sense of safety and recognise the typical risk points of an experienced driver.
Delivery formats

Classroom, live online or e-learning — what is permitted and what is available

We keep three things apart: what the Traficom-approved programme permits, what the law requires, and what A+ Taxi currently runs.

The approved programme permits

Classroom, live online and e-learning

The programme has been confirmed so that it can be delivered as classroom training, live online training or self-paced e-learning.

The law requires

Supervised participation

Identity is verified, participation is monitored and every lesson includes a task with immediate feedback. The full 7 hours must be attended.

A+ runs today

Classroom in Helsinki and live online

For the live online course you need a computer or tablet, a good connection, a microphone and a camera that stays on for the whole course. Self-paced e-learning is not yet available — we will announce it when it opens.

Thomas Alemayhu, trainer
Thomas Alemayhu
Trainer · driving instructor and taxi industry trainer

”An experienced driver doesn't need teaching from scratch. We go through what has actually changed — through practical situations.”

FAQ

Questions about the refresher training

Do I have to take an exam?+

No. The refresher training has no exam. An approved completion requires attending the full 7 hours and doing the short tasks during the course.

Can I do the course online at my own pace?+

Not yet. The approved programme permits e-learning, but A+ Taxi currently runs the course as classroom training in Helsinki and as live online training. We will announce on this site and to the waiting list when self-paced e-learning opens.

When does the completion show in the register?+

A+ reports the approved completion to Traficom after the course, and it is entered in the transport register. You do not need to submit a certificate yourself — but you can get one free of charge on request.

My permit expires only in 2029. When should I take the course?+

The course must be completed before the renewal application, and renewal can be applied for at the earliest six months before the permit expires. You can take the course earlier — tell us your permit's expiry month on the waiting list and we will remind you in time.

I renew my permit before 1 November 2026. Do I need the course?+

Not for this renewal. The refresher training applies to renewals from 1 November 2026 to 31 August 2034. At your next renewal the training is required only if that renewal falls within this transition period. What counts is when you renew — you can apply up to six months before your permit expires.

What language is the course in?+

Instruction is in Finnish. Support, vocabulary and clarifications are available in English when needed — before, during and after the course. You can ask us anything on WhatsApp in English.

What does the course cost?+

The price will be published on this page shortly. Ask for the price on WhatsApp or by email — we reply quickly. The Traficom registration fee is an official fee and is stated separately with the price.

Read also
Waiting list

Want to hear the course dates first?

Joining commits you to nothing. You get the next course dates and the price first — and, if you wish, a reminder when your permit renewal approaches.

When does your permit expire?

This lets us remind you at the right time. Leave empty if you are not sure.

Your data is processed in accordance with our privacy notice.